Sometimes it can be hard to know how to get help, who you need it from and where to go to get it. With AmbroTech, there is an easy answer…
Marie!
Marie is an icon that all of my customers can find in their Windows task tray that looks a bit like a life ring and it’s there to provide you with some important actions:
- Get Help – This takes you to a page where you can request support in writing (No login required)
- Save Screenshot – A game-changing shortcut! Catch the issue straight away for us to look at later. Screenshots can provide SO MUCH useful information to troubleshoot.
- Book a call – Want to skip the queue? You’re able to look directly at our calendar and book a 30min or 1hr call for us to sort the issues you’re facing.
